Refund Policy

**Refund Policy**

**Effective Date: August 23, 2023**

Thank you for shopping with Impulsive LLC ("we", "us", or "our"). This Refund Policy outlines our procedures regarding refunds and returns. By making a purchase from us, you agree to comply with the terms outlined in this policy.

**Returns and Refunds**

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may initiate a return within 14 days from the date of delivery. To be eligible for a return, the item must be unused and in the same condition as received.

**Return Process**

1. Contact us at [SALES@IMPULSIVELLC.COM] to initiate the return process. Please provide your order number and a description of the reason for the return.

2. Once your return request is approved, you will receive instructions on how to proceed with sending the item back to us.

3. Ship the item back to us in its original packaging. You are responsible for the return shipping costs.

**Refund Process**

1. Once we receive and inspect the returned item, we will notify you via email to confirm the receipt.

2. If the returned item is in acceptable condition, we will initiate the refund process.

3. Refunds will be processed to your original payment method. Please allow 5-10 business days for the refund to reflect in your account.

**Non-Refundable Items**

Please note that certain items may not be eligible for a refund, including:

- Items that are damaged, used, or not in their original condition.
- Items marked as "Final Sale" or "Non-Returnable."
- Customized or personalized items.

**Contact Us**

If you have any questions, concerns, or requests related to our Refund Policy, please contact us at SALES@IMPULSIVELLC.COM